Archive for the tag "Michel’s Michel’s Patisserie"
Michel’s Wants Loyalty but Doesn’t Give It
Michel’s look cheap. And it makes them look unfriendly. And most importantly it makes them look as if they don’t trust you. That is shocking customer service.
Posted: 13 February, 2011 in Australian Values, Economics, Internet, Media, values.
Tags: Australian Values, barista, coffee, coffee bar, commerce, customer service, loyalty, loyalty card, Michel's Michel's Patisserie, Parramatta, profit, profit margin, reciprocation, referral business, Rendevous Cafe, repeat business, retail, return business, value, values
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